Student Complaint Policy 

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Grievances & Complaints

If a student has a complaint, she/he should first discuss it with their instructor. If the student does not receive a satisfactory resolution, then they should discuss the problem with the school director. If the problem cannot be resolved by the school director, the student may discuss the complaint with the school president at the corporate office.

After these steps, if the problem has not been resolved, the student may discuss the complaint with Texas Workforce Commission, Career Schools & Colleges, and 101 E. 15th Street, Austin, Texas 78778-0001. The telephone number is (512) 936-3100.